Sally first joined the Kootenay Health Services team in 2003 and after taking a few years off, she found she couldn’t stay away from the fun and returned in 2011. Come into the office and you’ll find Sal’s smiling face behind the front desk, where she makes sure that clients get connected to the right services from KHS’ professional practitioners when they need them most.

When she’s not at the office she can be found on the slopes with her family, or discussing the qualities of a good bottle of wine, or, a great book, with her book club.

Shannon incorporates her skills and experience in manual therapy and IMS, together with patient education and exercise prescription to provide a one-on-one, client-centered approach in her treatment sessions. Shannon completed her physiotherapy degree from the University of British Columbia in 1999. She completed her Diploma in Advanced Manual and Manipulative Therapy (‘Part ‘B’) in 2005. Shannon also completed her training to practice the Chan Gunn method of Intramuscular needling (CGIMS, 2004). Shannon worked in orthopaedic and sports clinics in Victoria until she could not be away from the great skiing and mountain biking of Nelson any longer. Shannon is happy to be part of the Kootenay Health Services team.

Shannon loves to stay active outside with mountain biking, running, hiking and skiing, when she isn't chasing her three kids or teaching them activities to enjoy outside.

Jen McNutt grew up in Calgary, Alberta where she was very active in figure skating, gymnastics, snowboarding, hiking and running. She completed her Masters in Physiotherapy at the University of Alberta in 2009, after which she moved to Nelson, BC to start a career and family. Jen is committed to enhancing the overall physical health, fitness and quality of life of her clients through one-on-one, individualized physical therapy programs focused on a client’s goals. She is a life-long learner and continues to expand her knowledge base. Over the last decade, she has completed courses in muscle mobilization, Orthopaedic Manual and Manipulative physical therapy, GunnIMS, and functional movement. She has also completed her certification in Hand Therapy. Most recently, Jen has embarked on pursuing education in pelvic floor therapy and has completed courses in urinary incontinence.

In her life outside of Kootenay Health, Jen also does canine physiotherapy. Additionally, she loves to spend time hiking with her family and dogs, trail running, figure skating, snowboarding and discovering all the beauty the Kootenays has to offer.

Emma Haley was born and raised in Nelson, B.C. After graduating from L.V. Rogers’s high school, she attended Selkirk College for two years before moving to Vancouver to finish her undergraduate degree in Human Kinetics at the University of British Columbia. She then went on to achieve a graduate degree in Occupational Therapy from Queen’s University in Kingston, Ontario. Since graduating with her MSc. OT, Emma has been working in private practice since 2015. Emma is committed to providing client-centred care and believes that education and building self-management strategies are key components to a client’s recovery from illness or injury. Emma was drawn to Occupational Therapy largely in part because of the holistic approach taken to restoring client’s function and increasing independence in daily activities through evidence-based practice.

Emma’s practice interests include cognitive assessment and intervention, musculoskeletal rehabilitation, mental health, return to work, functional and cognitive capacity evaluations, cost of future care, medical-legal and concussion management. Emma is committed to professional growth and continuing education in order to provide the most relevant treatments to her clients and feels fornature to be a part of an innovative and forward thinking team of clinicians at KHS.

Emma is passionate about skiing, paddle boarding, travelling, hiking, running and gardening. She loves laughing with her fiance and spending time with her two cats.

Justin grew up in Nelson. Here he gained an interest in sports including skiing, hiking and especially hockey. His interest in the body and mind lead him to an undergraduate degree in Kinesiology & Psychology. Justin furthered his education by attending UBC in Vancouver where he completed a Masters degree in Physiotherapy.

He has a passion to work with athletes, to be in the mountains, and to travel the world. These interests lead to him to a position with Alpine Canada as the head physiotherapist for the technical team where he worked for two years. The job involved travelling the Alpine World Cup circuit and working with Olympic athletes around the globe. He also worked with Hockey Canada in such tournaments as the Deutschland Cup, with trackside treatment for the Olympic bobsled team as well as, with professional and national level athletes including national wrestlers, luge athletes and sledge hockey players to help them to return to full function post injury. Prior to moving back to Nelson, Justin worked in the private sector assisting all demographics with acute as, well as, chronic ailments.

Over the last 8 years Justin has taken numerous postgraduate courses in acupuncture, intramuscular stimulation (IMS) and manual therapy and utilizes these techniques on a daily basis. His rehabilitation plans have a strong base in exercise science and client education, with all client populations. Justin has also taken an interest in working with people affected by concussions with related injuries and with vestibular dysfunction. Recently he has taken numerous courses in both areas of practice.

He is very excited to be back in Nelson with his wife, Natalie, and two beautiful sons. It took leaving Nelson to realize that it can’t be beat!

Hannah grew up in Summerland and Victoria, BC, where she developed a passion for being outdoors through backpacking and rowing. In 2014 she graduated with a Bachelors of Science in Human Kinetics from the University of Guelph, then took a year off to travel and hike in New Zealand. She completed her Masters of Science in Occupational Therapy at the University of Alberta in 2017.
After graduation, Hannah moved to Kamloops where she worked in community mental health and substance use services, as well as in tertiary psychiatric care. She has completed additional training in motivational interviewing, concussion management, suicide intervention skills, and Cognitive Behavioural Therapy. She is passionate about the integration of mental and physical health practices to enable clients to engage in meaningful daily occupations. Hannah is delighted to be working with the team at Kootenay Health Services to assist in providing quality and holistic health care services to individuals on their recovery journey.

In her spare time, Hannah spends her time rock climbing, mountain biking, skiing, knitting, and trying to pet as many dogs as possible!

Michael has been teaching indoor cycling since 2010. Along with a passion for riding he has CCA Certification in Triathlon, Trampoline, Basketball, and Freestyle Skiing (when you meet him ask about the Basketball!) His sporting background is in winter sports where he competed at the World Cup level in Freestyle skiing. Yes he was actually part of the early “hotdog days”. Michael has also raced in the Amateur Canadian National also Championships, and the World Masters Games in cycling. In triathlon, he represented Canada at multiple distances in the International Triathlon Union World Championships.

“One of the things I really enjoy is working with participants of all ages and ability levels, just come with an open mind and try your best.” Michael aims to provide a fun, open atmosphere in class while ensuring that everyone “gets their sweat on!” Themed playlists are the order of the day on significant holidays and you may even get a bit of music trivia as well. Michael retired from a career in the radio business 3 years ago. He and his wife, who is originally from the Kootenays, moved here from Calgary in 2019. They are loving the amazing lifestyle that Nelson provides.

Travis Hauck is a dedicated cyclist whose passion for the sport and multiple achievements have given him international recognition. When he’s not participating in events, Travis trains hard and likes hanging out in the “pain cave”. Don’t be intimidated by his personal pleasures. He’s a friendly guy who is excited to motivate and inspire people during spin class.

Adding to Travis’s credibility he instructs mountain biking in the summer, cross country skiing in the winter and is a RAD Dad all year round!

“The reward for hard work is…more hard work”
~ Grandfather Dickson.

Jaime Frederick is an avid road cyclist and amateur endurance athlete with a lifetime of cycling experience. Over the last several years, he has completed numerous one-day rides of more than 200km, many century rides (162km), and even an “Everest” (8,848 m of elevation gain in one ride). He has also completed long-distance bike tours in Canada, the U.S. and Italy. On the spin bike, he likes big beats, tough climbs and all-out sprints. Jaime enjoys motivating riders to be their best and helping them achieve their health and fitness goals. He lives in Nelson, where he loves to be outdoors with his family, exploring all the splendour the Kootenays offer.

Raphael moved to BC from Quebec in 2020 to spend more time pursuing outdoors sports and activities. His passion for snowboarding and mountain biking as well as the community vibe made him choose the Kootenays as a place to call home.

He completed his master’s degree in the entrepreneurial profile from University Laval in 2019 and worked in private practice before moving to BC. During his studies, Raphael worked with many sports teams including football, hockey, and rugby. He spent 2 years working with a college football team and did his final internship with the University Laval football team, “Le Rouge et Or”. He developed a big interest in sports physiotherapy and gained a lot of field experience and knowledge during this period.

Raphael was an outdoor guide for 8 years, mostly guiding canoe expeditions on the beautiful rivers of Gaspésie. He understands the importance of sport in your life and he is committed to guiding you in your rehabilitation with a personalised approach. He loves to work in an active community such as Nelson.

Raphael can easily be found in the mountains splitboarding, snowboarding, mountain biking or hiking. He also loves brewing beer, scuba diving, canoe-camping and backcountry adventures.

Sports and being active have always been a big roll in my life. I have competed at world level in Tae Kwon Do and have competed in multiple Big Mountain snowboarding competitions. I enjoy running, functional movement, Split Boarding and much more.

The human body has always fascinated me and I am very passionate about helping others get back to the sports they love or the normal day to day activities they are having issues with. Sports massage isn’t just for athletes, everyone can benefit from it. Most peoples jobs and activities put different stresses and strains on their muscles and joints, a massage is a great way to help alleviate these problematic areas.

Whether it's pain relief, injury recovery and prevention or just for relaxation, I have the ability to help you.

Chase’s background in athletics and passion for wellness spurred him to pursue a career as a Registered Massage Therapist. He relies on his RMT training, along with his previous degrees and experiences in athletics, to form and execute individualised and outcome focused treatment plans that prioritise patient goals.

Prior to graduating from MH Vicars School of Massage Therapy, Chase completed a BSc in Exercise (2010, UW-Parkside) and a MSc (2012, Central Washington University) in Athletic Administration. Along the way he competed in collegiate track and cross-country, later transitioning to coaching roles with the University of Wisconsin-Parkside and Central Washington University. Following his coaching career, he served as a high school athletic director for several years, before deciding to pursue a career as an RMT.

When not working, Chase can often be found on his mountain bike, hiking or skiing the Kootenay backcountry, or at home baking sourdough.